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Download Description File Spa Edge
Spa Edge™
Overview

Signature’s Spa Edge™ training program enhances the selling opportunities and customer service provided to clients based upon the concepts and principles of resort spas and health centers.  This program offers your staff the training they require to convert inquiry calls into reservations while offering legendary customer service.

Objectives & Benefits
Who Should Participate?
Customization & Timeline
Objectives & Benefits


By the end of the training program, participants will be able to:

  • Recognize how their contribution can maximize revenues by offering legendary service
  • Convert telephone inquiries into business using Signature’s proven technique
  • Increase revenue by up and cross selling to current and new clients
  • Improve customer loyalty by creating legendary experiences
  • Convert more inquiries to appointments
  • Deliver and maintain high service levels clients expect
  • Ensure consistency, accountability and continued developement 
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