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While every Signature program is tailored to the unique needs of each client, our training and business solutions are succesful because they follow a consistent formula that includes...
The Call Center Edge™

The Call Center Edge™ training program is for any organization that operates a call center. This program is tailor-made for the specific needs of an organization that recognizes the importance of sales skills, customer service and the correct etiquette through the use of the telephone.

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Service Edge™
The Service Edge training program teaches the frontline and support staff of hotels...
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